IQ’S client retention process includes E-signature, notary acilitation, extensive follow-up process to fulfillment, medical chart retrieval, as well as medical chart review based on specific tort requirements.

Prospective clients who call in response to your advertisements are often going through a difficult & emotional time, so IQ recognizes it’s vital that they be treated in an understanding and caring manner. IQ’S client retention and medical record team recognizes that every potential client is different, so whether it’s attempting to secure an E-signature, scheduling a notary visit or mailing out a packet, IQ will utilize the method preferred by each prospective client to increase the likelihood of retaining them and securing their medical records in the quickest manner possible.